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Contact Us  
  The Discount Cupboard is committed to providing top-notch customer service. There are several ways to reach us: You can email us by filling out the form below or you can call us Monday through Friday 8:30 a.m. to 6:00 p.m. EST, at 888-866-9186.
 
Corporate Address: Market Basket Rewards
1026 Maplelawn Dr
Troy, MI 48084
  888-866-9186
Email contact form
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Security  
  As you complete your order, you'll be asked for your name, address, and credit card number. We use Secure Socket Layer (SSL) technology to safely send your personal and credit information to our online database. For more information, click here.
 
 
Privacy  
  The Discount Cupboard is committed to online privacy. We will not share your information with any outside party without your consent. For more details, please read our privacy policy
   
Shipping  

Our preferred shipper is FedEx Ground. You will receive an e-mail containing your tracking number when your package has been shipped.

At The Discount Cupboard, we understand how important it is that your packages arrive promptly. Below, you will find answers to common questions about our shipping policies and rates.
 

Rates are as follows:

Please Note: Delivery times listed are for orders received by noon EST.

 
Order Amount 3-8 Business Days  
     
0 - 0 0  
0 - 150 125  
1 - 250 150  
151 - 375 175  
376 - 625 200  
626 - 1250 250  
1251 - 1875 300  
1876 - 2500 350  
2501 - 3750 425  
3751 - 5000 500  
5001 - 7499 550  
7500   &   Up FREE  

 

We will add 100 points to the above charges for shipping to P.O. Box addresses, and 175 points for shipping to Alaska and Hawaii. Please call 248-589-6500 for expedited shipping rates as well as for rates to ship to APO and FPO boxes.


Returns & Exchange Policies
 

When you receive your merchandise:

Please open all boxes immediately and check the contents. We must be notified of any damage or other problems within 10 days of you receiving your products. In order to serve you better, we request that you also inspect all of your products for obvious defects/blemishes within 10 days of receiving them.

Return Policy:

Shipping Damage

  • Notify Rewards Center at 888-866-9186 or email customerservice@discountcupboard.com within 10 days of receiving your package for a replacement.
  • A claim will be placed with the shipper for the damaged items by the Rewards Center. The damaged items must be kept with original shipping box and packing materials for 7 days for possible Shipper Inspection.

Incorrect Item or Item Shortage

Defective Merchandise

Returns and Exchanges

  • Returns and exchanges must be done within 30 days of receiving your package. Merchandise may Not be returned after 30 days.
  • All Returns and Exchanges must be unused and in original manufacturer packaging.
   
Payment Methods  
 

We accept the following payment methods:

Check or Money Order
Visa
MasterCard
Discover
American Express